![]() ![]() Wylie Thunder Road Go-Karts & Mini-Golf.Wylie Park Campground, Concessions & Gift Shop.Valvoline Instant Oil Change – Thor’s Car Wash.Bur-Mar’s Clothing, Shoes & Accessories.“We would ask that anyone who experiences an issue with a gift card connect with our customer service department so that can conduct the investigation.”īeaudoin said her recent experience has her wondering if it’s simply “too risky” to continue purchasing gift cards. “If it was determined that fraud was committed, we would ensure that the customer receives the amount that they had purchased in full,” Michael Lawrence, senior advisor of media and issues management, said. The company is “still digging into the details of this specific case” but does investigate “in any circumstance of reported fraud,” a spokesperson for Suncor, which owns Petro Canada, said in a statement. Global News asked Petro Canada what steps the company takes when an individual reports gift card fraud, if it could confirm where and when Beaudoin’s gift cards were spent, and about Beaudoin’s security code issue with her replacement card. While she tested that card and confirmed there’s money on it, a now hyper-vigilant Beaudoin said she’s worried it might have been compromised as well because the Petro Canada website wouldn’t accept the security code on the back of the card when she tried to check the balance online.īeaudoin said she’s reached out to Petro Canada to find out why and to report her other cards that were wiped of funds. “We continuously remind our stores of best practices when it comes to fraud, and have recently done so ahead of the busy holiday period,” the store’s statement said. Global News asked Metro what steps the chain is taking to avoid gift card fraud in its stores. If she can’t get a refund from the grocery store, she said she’ll try disputing the charge through her credit card company. “Our investigation in this case is underway and we will reach out to the customer when we have the results.”īeaudoin said she’s hoping Metro will be able to tell her when and where her gift cards were spent. “If the investigation concludes the card is compromised, a refund is provided to the customer by the store. “When we receive a report of fraudulent gift cards from a customer, our customer care team and the affected store work alongside our third party gift card supplier during the investigation,” the statement said. When contacted for comment, a spokesperson for Metro sent a written statement that said the grocery store chain “takes gift card fraud very seriously.” Fraudsters know people are out buying gift cards ahead of the holidays and that the cards might remain activated with money on them for a month or a month and a half, he explained. “What we see for those particular cases are someone goes in, removes a bunch of them from the stack, records all the numbers and then put them back and then routinely checks the account to see if it’s been activated or if there’s money in there, and then once there’s money in there, transfers it over,” said Morris, a detective in the police service’s organized fraud unit.Īnd these kinds of scams only gets worse around this time of year, Morris added. Gavin Morris of the Ottawa Police Service said the story of a tampered gift card that is purchased and quickly depleted - unbeknownst to the buyer - is a familiar tale. While he couldn’t comment on specific cases, Const. Can catching the common cold protect against COVID-19?īeaudoin also reported her predicament to Ottawa police on Sunday. From trade to separatists, Trudeau feels heat of strained India relations.Military planes deployed, technician on way as Justin Trudeau stranded in India.Lawyers for ‘Freedom Convoy’ leaders attempt to block Ottawa residents from testifying. ![]()
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